About Hilltop RV

Steve Swanson's journey to an RV Superstore did not happen overnight. He began as a part-time employee in 1972 while still attending High School.  That's when his parents, Ken and Theresa Swanson, launched their business as manufacturers of truck campers.

Through the years, the family enterprise included the production of sidelights such as solar heating panels, satellite dishes, and TV antennas. At Hilltop RV, elements of design, manufacturing, sales and service were all learned firsthand, from the inside-out. 
The focus for the Swanson family business focused away from camper manufacturing to RV sales in the mid 70's. Within a decade, Hilltop RV became one of  Michigan's largest RV dealers. Through the years, they added boat/motor sales and a complete line of outdoor sporting goods to the retail mix, only to return to their RV roots in the mid-90's. "We decided to get out of every endeavor that wasn't directly related to the RV industry," recalls Steve Swanson.  "We decided to do what we do best, RV sales and service. That decision not only simplified our entire operation, but it allowed us to focus on what we really enjoyed most."

Today, Hilltop RV Superstore sells 17 different brands of motorhomes, fifth wheels, travel trailers, folding trailers, truck campers, and cargo trailers. Hilltop RV also has a RV parts and accessories store at each dealership location, as well as a RV parts and accessories website with over 60,000 products available online at Hilltop RV Parts and Accessories Store.


One of Hilltop RV Superstore's major accomplishments among many other high esteemed awards by RV Manufacturers was being recognized by the National Recreational Vehicle Dealers Association. Each year the RVDA recognizes exemplary regional businessmen who promote a positive image of RV travel, RV dealers, and the industry as a whole. In September 2001, Hilltop RV Superstore was chosen by the RVDA as "Top Quality Dealer of the Year."

Hilltop RV Superstore is in a market of about 30,000 people in Delta County, yet Hilltop RV consistently stays in the top 5 dealers in Michigan and Wisconsin in terms of the number of RV's sold and is highly competitive with the so called "big boys" in the metropolitan areas. There is a reason for that. Hilltop RV Superstore sells RV's all across the country.  Hopefully, you will give Hilltop RV the chance to show you why no other dealer provides better customer service before, during, and after the sale!

Steve and his brother Dan have co-owned and operated the family business since the year 2000. Steve has served as Hilltop's General Manager since his parents retired in 1987. In 2006, a second Hilltop RV Superstore was opened in Ishpeming, Michigan to better serve the heart of the Upper Peninsula. The Ishpeming store was built on the same hometown values and hospitality that began in Escanaba in 1972. Given the dealership's remarkable past, the folks at Hilltop RV will no doubt continue doing what they do best, keeping the "Super" in Hilltop RV Superstore.

Meet The Team

Escanaba Management


Greg Sharon
Controller
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800.676.7848



Angie Gould
Delivery Coordinator
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Linda Lemire
Finance Manager
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Heather Naeyaert
Receptionist
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Ann Altese
Title Clerk
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Dave Jankovich
Sales Manager
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Escanaba Sales Team


Diane Swanson
RV Consultant
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Chris Gestwicki
RV Consultant
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Scott Cormier
RV Consultant
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Gail Whitney
RV Consultant
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Debra Jankovich
Internet Sales Manager
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Jim Anderson
RV Consultant
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800.676.7848

 


 



Hilltop RV Superstore Rental Department


Jennie Smith
RV Rental Lifestyle Specialist
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Escanaba Parts & Service


Michelle LaCosse
Service Manager
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Patti Migut
Parts Manager
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Hailie Richer
Parts Department
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John Gagne

Fixed Ops. Coordinator

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Cheryl Quirk
Parts Department
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Kamie Lancour
Warranty
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Kristin Stevens
Service Writer
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Denise Wise
Service Writer
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Jerry Vandermissen
Parts Department
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Escanaba Technicians


Dan Swanson
Technician Manager


Brad
RV Technician
 


 


John Sr.
Technician


Tony
Technician




Bill
Technician




Derrick
Clean/Detail/Lot


Kevin
Technician



Tyler
Technician


Paul
Technician


Steve
Clean/Detail/Lot

Ishpeming Management


Chris Timony
Finance Manager
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Joan LeClair
Receptionist
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Dave Korpi
Sales Manager
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Ishpeming Sales Team


Aaron Cherry
RV Consultant
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Cheryl Lynn Lorge
RV Consultant
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Cory McCullough
RV Consultant
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Ishpeming Parts & Service


Mary Guenett
Parts/Service Manager
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Wieska Halbur
Parts Department
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Josh Hawkins
Service Writer
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James Anderson
Service Writer
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Lora Camden
Service Writer
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Pat McNally
Parts Department
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Thad Cooper
Warranty
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Ishpeming Technicians


John
Technician 

Mitch
Technician

Erin
Clean/Detail



Kirk
Technician

  



Gregg
Technician

 

Shane
Technician


Lee
Technician

 


Lowell
Technician



Zac
Technician

Hear what our customers have to say!

Dale & Cheryl Trombly from Kingsford, Michigan

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Good morning Steve,

Just a short thank you for providing my wife Cheryl and I with our new 2010 Keystone Cougar as we drove our first 5th wheel home to Kingsford on March 31, 2010.

A special note of thanks for the great job that Cory Walker did answering all of our questions and making us feel like members of your RV family. He always returned our phone calls and replied promptly to our e-mail messages.

Also, please personally thank Dan in service for the excellent commitment in providing all the right answers to our many questions during our orientation before leaving Hilltop RV with our retirement dream 5th wheel.

Ed & Sherry Rainey from Horton, MI

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To All of the Service Department,

Thanks so much for your fast and efficient service when you replaced our air conditioner on our Jayco Eagle 5th Wheel.

Of course, it has been "jumping up and down" during this hot spell, been running day and night with no problems.

Good Job!

Jim H. from Unknown

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Thanks again for the speedy delivery of parts ordered. Always great to buy from Hilltop We will send all the business we can your way. Thermostat was received Wednesday.

Becky Dietzler from Oconto, WI

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Hi there,

My name is Becky and I own a pop-up camper (2001 Coleman Utah) that I purchased from Van Boxtel in Green Bay. Since I have purchased this camper I have been the most unsatisfied customer in the world. I have dealt with Van Boxtel the whole time trying to get some customer service out of them. They are truly terrible!

Recently I was having problems with my water pump in my camper. To no avail I called Van Boxtel. Same scenario, pardon my French, but customer service there sucks. I got furious with them and decided to call Hilltop RV to see if I couldn't find someone there that would help me. I did, her name is Tammy and she is the most helpful person in the world. She started off by calling Fleetwood for me to see if she could locate the part number for the water pump. That didn't work because they must have been really busy that day, she waited on hold for 40 minutes. Then she asked another employee of Hilltop Rv (Jerry) if all water pumps are standard in a pop up, he said "yes, they are." She then mailed out what was thought to be the right pump. It wasn't. I called her the next day (talked with Jerry, Tammy was on vacation). Jerry left her a note to call me the next day and told her that it wasn't the right one so she called Fleetwood back again. She got the part number and mailed it out to me right away.

Customer service through Hilltop RV is wonderful. You have the most helpful employees around, please don't let them leave you.

If in the future I plan to trade this camper in and upgrade, you can bet that I will be coming up to Escanaba to do business with you.

I thank you so very much and keep up the great work!