The focus for the Swanson family business focused away from camper manufacturing to RV sales in the mid 70's. Within a decade, Hilltop RV became one of  Michigan's largest RV dealers. Through the years, they added boat/motor sales and a complete line of outdoor sporting goods to the retail mix, only to return to their RV roots in the mid-90's. "We decided to get out of every endeavor that wasn't directly related to the RV industry," recalls Steve Swanson.  "We decided to do what we do best, RV sales and service. That decision not only simplified our entire operation, but it allowed us to focus on what we really enjoyed most."

Today, Hilltop RV Superstore sells 17 different brands of motorhomes, fifth wheels, travel trailers, folding trailers, truck campers, and cargo trailers. Hilltop RV also has a RV parts and accessories store at each dealership location, as well as a RV parts and accessories website with over 60,000 products available online at Hilltop RV Parts and Accessories Store.

One of Hilltop RV Superstore's major accomplishments among many other high esteemed awards by RV Manufacturers was being recognized by the National Recreational Vehicle Dealers Association. Each year the RVDA recognizes exemplary regional businessmen who promote a positive image of RV travel, RV dealers, and the industry as a whole. In September 2001, Hilltop RV Superstore was chosen by the RVDA as "Top Quality Dealer of the Year."
Hilltop RV Superstore is in a market of about 30,000 people in Delta County, yet Hilltop RV consistently stays in the top 5 dealers in Michigan and Wisconsin in terms of the number of RV's sold and is highly competitive with the so called "big boys" in the metropolitan areas. There is a reason for that. Hilltop RV Superstore sells RV's all across the country.  Hopefully, you will give Hilltop RV the chance to show you why no other dealer provides better customer service before, during, and after the sale!
Steve and his brother Dan have co-owned and operated the family business since the year 2000. Steve has served as Hilltop's General Manager since his parents retired in 1987. In 2006, a second Hilltop RV Superstore was opened in Ishpeming, Michigan to better serve the heart of the Upper Peninsula. The Ishpeming store was built on the same hometown values and hospitality that began in Escanaba in 1972. Given the dealership's remarkable past, the folks at Hilltop RV will no doubt continue doing what they do best, keeping the "Super" in Hilltop RV Superstore.

About Hilltop RV

Steve Swanson's journey to an RV Superstore did not happen overnight. He began as a part-time employee in 1972 while still attending High School.  That's when his parents, Ken and Theresa Swanson, launched their business as manufacturers of truck campers.

Through the years, the family enterprise included the production of sidelights such as solar heating panels, satellite dishes, and TV antennas. At Hilltop RV, elements of design, manufacturing, sales and service were all learned firsthand, from the inside-out. 

Meet The Team

Escanaba Management

 

Gail Whitney

RV Consultant


Linda Lemire
Finance Manager
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800.676.7848 

Escanaba Sales Team


Scott Cormier
RV Consultant
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800.676.7848


Diane Swanson
RV Consultant
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800.676.7848

 
Chris Gestwicki
RV Consultant
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800.676.7848

 

Debra Jankovich

Internet Sales Manager

  

 

Joe
RV Technician

Hilltop RV Superstore Rental Department

     

Jenny
RV Rental Lifestyle Specialist
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800.676.7848

Escanaba Parts & Service


Patti Migut
Parts Manager
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800.676.7848


Michelle LaCosse
Service Manager
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800.676.7848


Denise Wise
Service Writer
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800.676.7848


Kami Lancour
Warranty
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800.676.7848


Jerry Vandermissen
Parts Department
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800.676.7848


Kristin Stevens
Parts Department
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800.676.7848


Cheryl Quirk
Parts Department
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800.676.7848


Dan Swanson
Manager



Bill Perander
Technician



Dave Boch
Technician



John Wery Sr.
Technician

Escanaba Technicians

Ishpeming Management


Joan LeClair

Receptionist

Josh Hawkins
Service Writer


Wieska Halbur

Parts Department



Ishpeming Sales Team


Cheryl Lynn Lorge
RV Consultant
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888.346.7848




Chris Timony
Finance Manager
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888.346.7848

Ishpeming Parts & Service

 

Mary Guenett
Parts/Service Manager
888.346.7848


                                                            





Parts Department


Lora Camden
Parts Department


Ishpeming Technicians


Gregg Durand

Technician

    

    John Peters

   Technician


Mitch Cain

Technician


Mary Schwanke

Cleaning Detail


Kirk McNab

Technician


Dave Korpi
Sales Manager
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888.346.7848


Shane Clark

Technician

Hear what our customers have to say!

Dale T. from Kingsford, Michigan

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Denise,

Last fall my neighbor asked me where we purchased our Coachman camper from and I stated Hilltop RV in Escanaba, He then asked me why not local and I informed him that the service department at Hilltop RV was the most recommended in the UP and Northern Wisconsin. Our neighbors then purchased a nice 31 foot 5th wheel last fall on closeout at Hilltop RV.

This spring another couple that we know from purchased a new trailer/camper from Hilltop RV based on my recommendation as to the BEST service in the UP.

After purchasing our Coachmen in May of 2007, we needed servicing in June for a rubber replacement strip to prevent water from entering the camper so I scheduled an appointment and while camping in Gladstone I had the camper repaired to my satisfaction and we went on our way back home to Kingsford to enjoy a summer of fun and NO rain in the camper because of the service department.

Last month, I noticed that the tires were cracking or splitting, so I called Denise at Hilltop RV and she immediately requested that I send digital pictures of the tires and a short letter with the applicable tire information. After receipt of my e-mail dated April 26, 2008, Denise proceeded to request an authorization to replace these four Nanco tires and then called me the following week stating that the NEW replacement tires were being shipped on April 29, 2008 and that we should receive them with 3-5 business days.

The tires were received on Tuesday, May 6 and I had them mounted, balanced and installed on Wednesday, May 7.

A recall tag number was requested and the old tires will be shipped this week from Bubloni Collision Center in Iron Mountain.

I just wanted to thank Denise for the expert job in taking care of a customer in a highly efficient manner.

Similar to what I have informed other potential buyers of campers in our area, Hilltop RV is still the #1 dealer in the UP and northern Wisconsin.

Thanks again,

Bill C. from Unknown

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Hi Cindy,

I just thought I would take a moment to let you know how much we enjoyed our trip and to thank you for your help every step of the way from my initial questions about renting to questions about paperwork and procedures to your hands on demonstration of how everything works.

The time leading up to a vacation can be very stressful, worrying about all the details and trying to make all the necessary elements come together. But thanks to you, the trailer rental was not one of those worries.

My family and I had a wonderful time. Camping with the trailer gave us quality family time like no hotel could. And thanks to a thorough walk through of all the features and operations of the uni,t everything went as smoothly as if I were an old pro. I'll definitely be thinking of renting again in the future because of this very positive experience.

With sincere gratitude.

Drake Moreno from Unknown

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I'd like to compliment Hilltop RV on your employee Kristin Stevens in parts and service. She was eager to help us try to find a solution for our stripped out Jayco slide worm drive. While eventually the manufacturer responded to her request for parts information, Kristen also looked up the name of a local machine and repair shop for us. The machine shop got us back on the road in half a day, at a savings of hundreds of dollars, even if the rare part had been available to be shipped to your business.

I'll also say that I was impressed with your inventory of parts, and your selection of RV's. Every employee we met was friendly and cheerful.

Thank you.

Jim and Jackie Garvis from Livingston, TX

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Thanks to your great service and the above and beyond help of Denise, Michelle, Max and Avery who made our bump in the road of travel smooth.

                                                               

Cleaning Detail


John Gagne


Dave Jankovich

Sales Manager
Click to Email 
800.676.7848 

                                                                   


Jim Anderson

RV Consultant




  
Brad
RV Technician


 

 

Paul Mason

Technician

 

Tyler Merril

Technician