Escanaba 800-676-7848  |  Ishpeming 888-346-7848
The focus for the Swanson family business focused away from camper manufacturing to RV sales in the mid 70's. Within a decade, Hilltop RV became one of  Michigan's largest RV dealers. Through the years, they added boat/motor sales and a complete line of outdoor sporting goods to the retail mix, only to return to their RV roots in the mid-90's. "We decided to get out of every endeavor that wasn't directly related to the RV industry," recalls Steve Swanson.  "We decided to do what we do best, RV sales and service. That decision not only simplified our entire operation, but it allowed us to focus on what we really enjoyed most."

Today, Hilltop RV Superstore sells 17 different brands of motorhomes, fifth wheels, travel trailers, folding trailers, truck campers, and cargo trailers. Hilltop RV also has a RV parts and accessories store at each dealership location, as well as a RV parts and accessories website with over 60,000 products available online at Hilltop RV Parts and Accessories Store.

One of Hilltop RV Superstore's major accomplishments among many other high esteemed awards by RV Manufacturers was being recognized by the National Recreational Vehicle Dealers Association. Each year the RVDA recognizes exemplary regional businessmen who promote a positive image of RV travel, RV dealers, and the industry as a whole. In September 2001, Hilltop RV Superstore was chosen by the RVDA as "Top Quality Dealer of the Year."
Hilltop RV Superstore is in a market of about 30,000 people in Delta County, yet Hilltop RV consistently stays in the top 5 dealers in Michigan and Wisconsin in terms of the number of RV's sold and is highly competitive with the so called "big boys" in the metropolitan areas. There is a reason for that. Hilltop RV Superstore sells RV's all across the country.  Hopefully, you will give Hilltop RV the chance to show you why no other dealer provides better customer service before, during, and after the sale!
Steve and his brother Dan have co-owned and operated the family business since the year 2000. Steve has served as Hilltop's General Manager since his parents retired in 1987. In 2006, a second Hilltop RV Superstore was opened in Ishpeming, Michigan to better serve the heart of the Upper Peninsula. The Ishpeming store was built on the same hometown values and hospitality that began in Escanaba in 1972. Given the dealership's remarkable past, the folks at Hilltop RV will no doubt continue doing what they do best, keeping the "Super" in Hilltop RV Superstore.

About Hilltop RV

Steve Swanson's journey to an RV Superstore did not happen overnight. He began as a part-time employee in 1972 while still attending High School.  That's when his parents, Ken and Theresa Swanson, launched their business as manufacturers of truck campers.

Through the years, the family enterprise included the production of sidelights such as solar heating panels, satellite dishes, and TV antennas. At Hilltop RV, elements of design, manufacturing, sales and service were all learned firsthand, from the inside-out. 

Meet The Team

Escanaba Management


Cory Walker
Sales Manager
Click to Email
800.676.7848


Linda Lemire
Finance Manager
Click to Email
800.676.7848 

Escanaba Sales Team


Scott Cormier
RV Consultant
Click to Email
800.676.7848


Diane Swanson
RV Consultant
Click to Email
800.676.7848


Chris Gestwicki
RV Consultant
Click to Email
800.676.7848

                                                               



Hilltop RV Superstore Rental Department


Cindy Swanson
Rental Manager
Click to Email
800.676.7848

Escanaba Parts & Service


Patti Migut
Parts Manager
Click to Email
800.676.7848


Michelle LaCosse
Service Manager
Click to Email
800.676.7848


Denise Wise
Service Writer
Click to Email
800.676.7848


Kami Lancour
Warranty
Click to Email
800.676.7848


Jerry Vandermissen
Parts Department
Click to Email
800.676.7848


Kristin Stevens
Parts Department
Click to Email
800.676.7848


Cheryl Quirk
Parts Department
Click to Email
800.676.7848


Dan Swanson
Manager



Bill Perander
Technician



Matt Persondek
Technician



Dave Boch
Technician



John Wery Sr.
Technician

Escanaba Technicians

Ishpeming Management


Carla Coron
Service & Parts Manager
Click to Email
888.346.7848

 Click to Email
888.346.7848


Chris Stanoway
Parts Manager
Click to Email
888.346.7848 

Keven Hagans
RV Consultant
Click to Email
888.346.7848

Ishpeming Sales Team


Cheryl Lynn Lorge
RV Consultant
Click to Email
888.346.7848



Lindsay LaBerge
RV Consultant
Click to Email
888.346.7848



Chris Timony
Finance Manager
Click to Email
888.346.7848

Ishpeming Parts & Service


Carla Coron
Service Advisor
Click to Email
888.346.7848




Mike Coron
RV Consultant
Click to Email
800.676.7848 



Parts Department
888.346.7848


Larry Grigg
Parts Department


Ishpeming Technicians


Gregg Durand
Technician




Technician


Mitch Cain
Technician


Mary Schwanke
Cleaning Detail



Kirk McNab
Technician



Dave Korpi
Sales Manager
Click to Email
888.346.7848


Shane Clark
Technician

Hear what our customers have to say!

Rich & Eileen Tork from Unknown

Photo

Dear Diane Swanson,

Thank you so very much for your kindness and great help in our purchase of a motorhome!

I wish I still had my company, I would hire you on the spot!

Looking forward to seeing you again when its warm!

Sincerely,

Rich & Eileen Tork

2nd letter

Diane,

May God bless you and your family! May He guide you. May He counsel You. May He protect you always!

Rich & Eileen Tork

Thank You Very Much!

Marston J. Fortress Sr. from Escanaba, MI

Photo

Greetings:

As evidenced by the attached invoice, I stopped at your business on June 26th, 2014. Upon arriving I acknowledged that I was right on top of your closing time. Your service desk lady was very accommodating.

When hearing of my need she said the service techs had just left, but she immediately ran to the shop and asked one of them to help me. One did ... professionally, efficiently, and with very good humor.

In a day when "service" is spoken of in the past tense, your team performed up to and surpassed the traditional definition. Please extend to your people my thanks, and recognize them appropriately.

Your truly,

Marston

Richard L. Paquette from Unknown

Photo

Dear Hilltop RV Superstore, Escanaba MI,

I just wanted to express my sincere gratitude to the parts department at Hilltop. The bearings failed on one of our wheels about 13 miles west of Manistique on the way to Tomahawk, WI. Our 1989 Prowler 18.5 5th wheel uses the old Dexter 10 by 1 and a half inch hubs, which are now discontinued. Cheryl and Jerry were able to find the parts we needed and wasted no time ordering them for next day delivery.

Unfortunately, the manufacturer did not ship the package, and when we showed up the next day to pick it up, Cheryl and Jerry dropped everything to figure out what went wrong and arranged to have our part shipped to us at our destination. They were also able to set us up with what we needed to get us back on the road.

One of the races would not seat properly into the hub so I was able to epoxy a new race into the hub in order to get us the 200 miles we needed to go. My new hub showed up the next day in Tomahawk, just like they had arranged for.

Unfortunately, while our brakes seemed fine when we set back out from Manistique, they were no longer serviceable one we reached our destination. I guess the heat created from the bearing failure compromised the brake pads and there was nothing left of them by the time we got to Tomahawk.

After a trip to the parts store in Tomahawk, I realized I was not going to be able to get what I needed easily. I called every parts store and RV dealership within a hundred miles of Tomahawk and no one had what I needed, seemed to be able to order them in a timely manner, or could assure me that what I ordered would be the right part. Hilltop was listed in the Tomahawk phone book, so I thought I would give them a call to see if they could help me again. Again, Cheryl seemed to drop everything and contacted the manufacturer to see what the problem was. In order to assure she ordered me the right parts, she called me back after consulting with the manufacturer and asked that I send a picture of the brake assembly, as my description of it did not seem to match the manufacturers description.

It was Friday afternoon, and while she was not able to get me new brakes before we were to travel the 600 miles back home to Sudbury, Ontario Canada, on Sunday she arranged to send me the hard to find parts for my old trailer. I stripped the old backing plate clean and was able to make it home safely with 3 of the 4 braking wheels in working order.

The parts desk at Hilltop is staffed with caring and capable people who will not hesitate to do what needs to be done. While our experience was unfortunate and frustrating, the staff at Hilltop made the whole experience bearable and worked hard to ensure we got what we needed when we needed it. While we arrived a bit late for our event, we got there and were able to enjoy ourselves, and made it home on time thanks to the staff at Hilltop. If you are going to break down, there is no better place than close to Escanaba, MI and the parts desk at Hilltop RV Superstore.

Nancy K. Miskovich from Ottawa National Forest

Photo

Quick note to once again say "Thank You" to you and your staff for the
outstanding customer service we received yesterday! In particular, I would
like to thank Danielle, Erik and unfortunately I didn't get the name of the
tech who installed our 5th wheel hitch, nor the parts department gentleman
who gave us a ride to the mall! Those folks went "out of their way" to make
our day! Please extend to them my sincerest appreciation for their efforts!
It's employees like you and them who make folks like us keep coming back!
... (and spreading the good word about you!)

Thanks again!

Nancy K. Miskovich


Julie Bessolo
Cleaning Detail


Dave Jankovich
RV Consultant
Click to Email 
800.676.7848