Angie Gould
Delivery Coordinator
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800.676.7848



Ann Altese
Title Clerk
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Heather Naeyaert
Receptionist
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Hailie Richer
Parts Department
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Greg Sharon
Controller
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The focus for the Swanson family business focused away from camper manufacturing to RV sales in the mid 70's. Within a decade, Hilltop RV became one of  Michigan's largest RV dealers. Through the years, they added boat/motor sales and a complete line of outdoor sporting goods to the retail mix, only to return to their RV roots in the mid-90's. "We decided to get out of every endeavor that wasn't directly related to the RV industry," recalls Steve Swanson.  "We decided to do what we do best, RV sales and service. That decision not only simplified our entire operation, but it allowed us to focus on what we really enjoyed most."

Today, Hilltop RV Superstore sells 17 different brands of motorhomes, fifth wheels, travel trailers, folding trailers, truck campers, and cargo trailers. Hilltop RV also has a RV parts and accessories store at each dealership location, as well as a RV parts and accessories website with over 60,000 products available online at Hilltop RV Parts and Accessories Store.


One of Hilltop RV Superstore's major accomplishments among many other high esteemed awards by RV Manufacturers was being recognized by the National Recreational Vehicle Dealers Association. Each year the RVDA recognizes exemplary regional businessmen who promote a positive image of RV travel, RV dealers, and the industry as a whole. In September 2001, Hilltop RV Superstore was chosen by the RVDA as "Top Quality Dealer of the Year."

Hilltop RV Superstore is in a market of about 30,000 people in Delta County, yet Hilltop RV consistently stays in the top 5 dealers in Michigan and Wisconsin in terms of the number of RV's sold and is highly competitive with the so called "big boys" in the metropolitan areas. There is a reason for that. Hilltop RV Superstore sells RV's all across the country.  Hopefully, you will give Hilltop RV the chance to show you why no other dealer provides better customer service before, during, and after the sale!

Steve and his brother Dan have co-owned and operated the family business since the year 2000. Steve has served as Hilltop's General Manager since his parents retired in 1987. In 2006, a second Hilltop RV Superstore was opened in Ishpeming, Michigan to better serve the heart of the Upper Peninsula. The Ishpeming store was built on the same hometown values and hospitality that began in Escanaba in 1972. Given the dealership's remarkable past, the folks at Hilltop RV will no doubt continue doing what they do best, keeping the "Super" in Hilltop RV Superstore.

About Hilltop RV

Steve Swanson's journey to an RV Superstore did not happen overnight. He began as a part-time employee in 1972 while still attending High School.  That's when his parents, Ken and Theresa Swanson, launched their business as manufacturers of truck campers.

Through the years, the family enterprise included the production of sidelights such as solar heating panels, satellite dishes, and TV antennas. At Hilltop RV, elements of design, manufacturing, sales and service were all learned firsthand, from the inside-out. 

Meet The Team

Escanaba Management


Gail Whitney
RV Consultant
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800.676.7848


Linda Lemire
Finance Manager
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800.676.7848 

Escanaba Sales Team


Scott Cormier
RV Consultant
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800.676.7848



Diane Swanson
RV Consultant
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800.676.7848


Chris Gestwicki
RV Consultant
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800.676.7848


Debra Jankovich
Internet Sales Manager
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800.676.7848


  

Hilltop RV Superstore Rental Department


Jenny Smith
RV Rental Lifestyle Specialist
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Escanaba Parts & Service


Patti Migut
Parts Manager
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800.676.7848


Michelle LaCosse
Service Manager
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800.676.7848


Denise Wise
Service Writer
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Kamie Lancour
Warranty
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Jerry Vandermissen
Parts Department
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800.676.7848


Kristin Stevens
Service Writer
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800.676.7848


Cheryl Quirk
Parts Department
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800.676.7848


Dan Swanson
Technician Manager


Bill
Technician



Tony
Technician




John Sr.
Technician

Escanaba Technicians

Ishpeming Management


Joan LeClair
Receptionist
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888.346.7848
 


Josh Hawkins
Service Writer
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Wieska Halbur
Parts Department
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Aaron Cherry
RV Consultant
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Ishpeming Sales Team


Cheryl Lynn Lorge
RV Consultant
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Cory McCullough
RV Consultant
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Chris Timony
Finance Manager
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Ishpeming Parts & Service


Mary Guenett
Parts/Service Manager
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Pat McNally
Parts Department
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Lora Camden
Service Writer
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Ishpeming Technicians


Gregg
Technician

 

John
Technician 

Mitch
Technician

Erin
Clean/Detail



Kirk
Technician

  



Dave Korpi
Sales Manager
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888.346.7848


Shane
Technician

Hear what our customers have to say!

Bruce and Sandy Roehm from Ontonagon

Photo

Dear Hilltop Owner/Managers,

On Saturday, April 26th 2014, we did a walk through, and picked up our 2014 Sprinter Travel Trailer. We have owned a camper of some sort for over 30 years and this is 'not' the first NEW TT we have ever purchased but it is the first new trailer we have purchased from Hilltop. Our experience was so impressive and so different from any other purchase/pickup that it justified bringing it to your attention. Upon our arrival we were greeted by Dave who sold us our trailer one month earlier and he introduced us to Max, who would be going through our new unit with us. It is difficult to express how impressed we were with this experience. Never have we been given such a thorough tour, or received such detailed info on every aspect of our trailer. We were impressed by that whole process but even more impressed by your employee. He clearly enjoys his job and is very good at what he does. He was certain to have every item working properly and made sure we were more than satisfied, leaving no question unanswered prior to letting us leave with the unit. Upon completion of the tour Max introduced us to Cheryl in your Sales Dept as he proceeded to do a little maintenance on a few little items that weren't quite right.
As impressed as we were with Max we cannot leave out the excellent service we were then given by Cherly. She spent a lot of time with us while Max was making his minor repairs and installing a stovetop suggestions and answering any question we had. She also was more than pleasant and very helpful including special ordering some items for us.
We hope you realize what an asset both of these employee's are to your business. If/when we ever purchase another RV of any kind Hilltop in Escanaba will be our very first stop, even though it is a 3 hour drive from our home in Ontonagon. You are to be commended on your selection of such capable and willing employee's. We had the pleasure of dealing with Max and Cheryl but want to add that all of the employee's we came in contact with were all very pleasant and helpful.... beginning with our salesman, and ending with one of the girls in the Service Dept giving us a big smile and well wishes upon our departure.

Sincerely,

Bruce and Sandy Roehm

Roger Call from Montana

Hilltop RV Superstore,

I just wanted to send a quick note to express my appreciation to your Service Staff, in particular Kristen. I was on my way back to Montana and had been having problems with my water heater. While I was visiting Michigan, most RV Dealers could not see me until the first of August. It was close to 5:00 p.m. and I just happened to be passing Hilltop RV. I thought I would just stop to see if anyone could look at what was wrong. They not only took the time to look at it, but actually took the time to repair the water heater. I had also mentioned that I needed a spare tire/wheel. They did not have a replacement, but told me that a tire dealer about a mile down the road had one. I really didn't have the time to disconnect my rig, so they let me borrow one of their cars from the lot. After leaving about an hour later, I was totally appreciative of the work by this very professional team. Thanks to you, I had a much more enjoyable return trip (5 days). Thank you so much.

Roger Call

John & Alison King from Unknown

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Thanks Gail!

We just got back from our "shake down" camping trip at King Lake. The camper is awesome but we sure could have done without all that snow! We absolutely love the camper, the layout, storage, amenities, etc. You guys sure do sell a great product! Thanks for everything including the picture!

Becky Dietzler from Oconto, WI

Photo

Hi there,

My name is Becky and I own a pop-up camper (2001 Coleman Utah) that I purchased from Van Boxtel in Green Bay. Since I have purchased this camper I have been the most unsatisfied customer in the world. I have dealt with Van Boxtel the whole time trying to get some customer service out of them. They are truly terrible!

Recently I was having problems with my water pump in my camper. To no avail I called Van Boxtel. Same scenario, pardon my French, but customer service there sucks. I got furious with them and decided to call Hilltop RV to see if I couldn't find someone there that would help me. I did, her name is Tammy and she is the most helpful person in the world. She started off by calling Fleetwood for me to see if she could locate the part number for the water pump. That didn't work because they must have been really busy that day, she waited on hold for 40 minutes. Then she asked another employee of Hilltop Rv (Jerry) if all water pumps are standard in a pop up, he said "yes, they are." She then mailed out what was thought to be the right pump. It wasn't. I called her the next day (talked with Jerry, Tammy was on vacation). Jerry left her a note to call me the next day and told her that it wasn't the right one so she called Fleetwood back again. She got the part number and mailed it out to me right away.

Customer service through Hilltop RV is wonderful. You have the most helpful employees around, please don't let them leave you.

If in the future I plan to trade this camper in and upgrade, you can bet that I will be coming up to Escanaba to do business with you.

I thank you so very much and keep up the great work!


Lowell
Technician



John Gagne

Fixed Ops. Coordinator

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800.676.7848
 


Dave Jankovich
Sales Manager
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800.676.7848



Jim Anderson
RV Consultant
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800.676.7848

 


 




Brad
RV Technician
 


 


Paul
Technician


Tyler
Technician


Kevin
Technician



Steve
Clean/Detail/Lot



Derrick
Clean/Detail/Lot


James Anderson
Service Writer
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888.346.7848


Thad Cooper
Warranty
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Zac
Technician


Lee
Technician

 

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