Escanaba 800-676-7848  |  Ishpeming 888-346-7848
The focus for the Swanson family business focused away from camper manufacturing to RV sales in the mid 70's. Within a decade, Hilltop RV became one of  Michigan's largest RV dealers. Through the years, they added boat/motor sales and a complete line of outdoor sporting goods to the retail mix, only to return to their RV roots in the mid-90's. "We decided to get out of every endeavor that wasn't directly related to the RV industry," recalls Steve Swanson.  "We decided to do what we do best, RV sales and service. That decision not only simplified our entire operation, but it allowed us to focus on what we really enjoyed most."

Today, Hilltop RV Superstore sells 17 different brands of motorhomes, fifth wheels, travel trailers, folding trailers, truck campers, and cargo trailers. Hilltop RV also has a RV parts and accessories store at each dealership location, as well as a RV parts and accessories website with over 60,000 products available online at Hilltop RV Parts and Accessories Store.

One of Hilltop RV Superstore's major accomplishments among many other high esteemed awards by RV Manufacturers was being recognized by the National Recreational Vehicle Dealers Association. Each year the RVDA recognizes exemplary regional businessmen who promote a positive image of RV travel, RV dealers, and the industry as a whole. In September 2001, Hilltop RV Superstore was chosen by the RVDA as "Top Quality Dealer of the Year."
Hilltop RV Superstore is in a market of about 30,000 people in Delta County, yet Hilltop RV consistently stays in the top 5 dealers in Michigan and Wisconsin in terms of the number of RV's sold and is highly competitive with the so called "big boys" in the metropolitan areas. There is a reason for that. Hilltop RV Superstore sells RV's all across the country.  Hopefully, you will give Hilltop RV the chance to show you why no other dealer provides better customer service before, during, and after the sale!
Steve and his brother Dan have co-owned and operated the family business since the year 2000. Steve has served as Hilltop's General Manager since his parents retired in 1987. In 2006, a second Hilltop RV Superstore was opened in Ishpeming, Michigan to better serve the heart of the Upper Peninsula. The Ishpeming store was built on the same hometown values and hospitality that began in Escanaba in 1972. Given the dealership's remarkable past, the folks at Hilltop RV will no doubt continue doing what they do best, keeping the "Super" in Hilltop RV Superstore.

About Hilltop RV

Steve Swanson's journey to an RV Superstore did not happen overnight. He began as a part-time employee in 1972 while still attending High School.  That's when his parents, Ken and Theresa Swanson, launched their business as manufacturers of truck campers.

Through the years, the family enterprise included the production of sidelights such as solar heating panels, satellite dishes, and TV antennas. At Hilltop RV, elements of design, manufacturing, sales and service were all learned firsthand, from the inside-out. 

Meet The Team

Escanaba Management


Cory Walker
Sales Manager
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Linda Lemire
Finance Manager
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Escanaba Sales Team


Scott Cormier
RV Consultant
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Diane Swanson
RV Consultant
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Chris Gestwicki
RV Consultant
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Don Brunelle
RV Delivery Coordinator
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Matt Heath
RV Consultant
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Hilltop RV Superstore Rental Department


Cindy Swanson
Rental Manager
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Escanaba Parts & Service


Patti Migut
Parts Manager
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Michelle LaCosse
Service Manager
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Denise Wise
Service Writer
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Kami Lancour
Warranty
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Jerry Vandermissen
Parts Department
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Kristin Stevens
Parts Department
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Cheryl Quirk
Parts Department
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Dan Swanson
Manager



Bill Perander
Technician



Matt Persondek
Technician



Dave Boch
Technician



John Wery Sr.
Technician

Escanaba Technicians

Ishpeming Management


Carla Coron
Service & Parts Manager
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Elizabeth Westphal
Parts Manager
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Keven Hagans
RV Consultant
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Ishpeming Sales Team


Cheryl Lynn Lorge
RV Consultant
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Lindsay LaBerge
RV Consultant
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Chris Timony
Finance Manager
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Ishpeming Parts & Service


Carla Coron
Service Advisor
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Mike Coron
RV Consultant
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Ed Wales
Parts Department
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Larry Grigg
Parts Department


Ishpeming Technicians


Gregg Durand
Technician



Kevin Rudden
Technician


Mitch Cain
Technician


Mary Schwanke
Cleaning Detail



Kirk McNab
Technician



Dave Korpi
Sales Manager
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Shane Clark
Technician

Hear what our customers have to say!

Lowell and Bobbi Plaugher from Saginw, MI

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Just a note to express our gratitude to your extremely kind and considerate staff for its amazing hospitality and expertise working on an extremely hot and muggy last Saturday morning. You know, one of those travelers nightmares and managers delights.

Here we were, out-of-towners stranded with a camper that wouldn't open, caught at the mercy of both the elements and possible unscrupulous enterprises. I mean, short of being hit by a semi, how much worse can it get?

As I watched the two men sweating to repair the Palomino on this hot time-and-a-half rate Saturday morning, I could almost predict, see in fact, the monster maws of a huge bill open about to gobble us up. But then, after it was all over, a miracle occurred. A beautiful young woman walked out from behind the counter and presented us a bill for... what?? $51.15?? Fifty-one dollars and fifteen cents for all that?? 'My God, she must be kidding. This has to be a mistake. For all that work??'

But no! The Goddess smiled and said the bill was correct.

To all Gods and Goddesses at Hilltop RV, thank you so much.

Lowell and Bobbi Plaugher

Dale & Cheryl Trombly from Kingsford, MI

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Good morning Steve,

Yesterday, my wife Cheryl and I brought our 2010 Cougar 5th wheel for a roof sealant recall appointment for 12:30pm est to Hilltop RV in Escanaba.

I wanted to mention to you in a short message that the hospitality and concern for detail regarding my little problems in our new 5th wheel was the main reason why we purchased our 2nd camper from Hilltop RV in 4 years plus the service is also the reason that I share with my friends, relatives, and neighbors about Hilltop in Escanaba.

Please take the time today to thank Kathy for always assisting us with our questions, Michelle for her dedication in recording our concerns into the electronic work order and her continuous smile, Joe for taking the extra effort in going the extra mile in addressing and fixing our small problems in the service department and Patti for selling us the two presidents chairs as she could sell ice to an eskimo.

Thanks again for your staff that is always warm and friendly from the parking lot to the cash register and especially for making us feel like part of your RV Family.

Dale T. from Kingsford, Michigan

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Denise,

Last fall my neighbor asked me where we purchased our Coachman camper from and I stated Hilltop RV in Escanaba, He then asked me why not local and I informed him that the service department at Hilltop RV was the most recommended in the UP and Northern Wisconsin. Our neighbors then purchased a nice 31 foot 5th wheel last fall on closeout at Hilltop RV.

This spring another couple that we know from purchased a new trailer/camper from Hilltop RV based on my recommendation as to the BEST service in the UP.

After purchasing our Coachmen in May of 2007, we needed servicing in June for a rubber replacement strip to prevent water from entering the camper so I scheduled an appointment and while camping in Gladstone I had the camper repaired to my satisfaction and we went on our way back home to Kingsford to enjoy a summer of fun and NO rain in the camper because of the service department.

Last month, I noticed that the tires were cracking or splitting, so I called Denise at Hilltop RV and she immediately requested that I send digital pictures of the tires and a short letter with the applicable tire information. After receipt of my e-mail dated April 26, 2008, Denise proceeded to request an authorization to replace these four Nanco tires and then called me the following week stating that the NEW replacement tires were being shipped on April 29, 2008 and that we should receive them with 3-5 business days.

The tires were received on Tuesday, May 6 and I had them mounted, balanced and installed on Wednesday, May 7.

A recall tag number was requested and the old tires will be shipped this week from Bubloni Collision Center in Iron Mountain.

I just wanted to thank Denise for the expert job in taking care of a customer in a highly efficient manner.

Similar to what I have informed other potential buyers of campers in our area, Hilltop RV is still the #1 dealer in the UP and northern Wisconsin.

Thanks again,

Richard L. Paquette from Unknown

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Dear Hilltop RV Superstore, Escanaba MI,

I just wanted to express my sincere gratitude to the parts department at Hilltop. The bearings failed on one of our wheels about 13 miles west of Manistique on the way to Tomahawk, WI. Our 1989 Prowler 18.5 5th wheel uses the old Dexter 10 by 1 and a half inch hubs, which are now discontinued. Cheryl and Jerry were able to find the parts we needed and wasted no time ordering them for next day delivery.

Unfortunately, the manufacturer did not ship the package, and when we showed up the next day to pick it up, Cheryl and Jerry dropped everything to figure out what went wrong and arranged to have our part shipped to us at our destination. They were also able to set us up with what we needed to get us back on the road.

One of the races would not seat properly into the hub so I was able to epoxy a new race into the hub in order to get us the 200 miles we needed to go. My new hub showed up the next day in Tomahawk, just like they had arranged for.

Unfortunately, while our brakes seemed fine when we set back out from Manistique, they were no longer serviceable one we reached our destination. I guess the heat created from the bearing failure compromised the brake pads and there was nothing left of them by the time we got to Tomahawk.

After a trip to the parts store in Tomahawk, I realized I was not going to be able to get what I needed easily. I called every parts store and RV dealership within a hundred miles of Tomahawk and no one had what I needed, seemed to be able to order them in a timely manner, or could assure me that what I ordered would be the right part. Hilltop was listed in the Tomahawk phone book, so I thought I would give them a call to see if they could help me again. Again, Cheryl seemed to drop everything and contacted the manufacturer to see what the problem was. In order to assure she ordered me the right parts, she called me back after consulting with the manufacturer and asked that I send a picture of the brake assembly, as my description of it did not seem to match the manufacturers description.

It was Friday afternoon, and while she was not able to get me new brakes before we were to travel the 600 miles back home to Sudbury, Ontario Canada, on Sunday she arranged to send me the hard to find parts for my old trailer. I stripped the old backing plate clean and was able to make it home safely with 3 of the 4 braking wheels in working order.

The parts desk at Hilltop is staffed with caring and capable people who will not hesitate to do what needs to be done. While our experience was unfortunate and frustrating, the staff at Hilltop made the whole experience bearable and worked hard to ensure we got what we needed when we needed it. While we arrived a bit late for our event, we got there and were able to enjoy ourselves, and made it home on time thanks to the staff at Hilltop. If you are going to break down, there is no better place than close to Escanaba, MI and the parts desk at Hilltop RV Superstore.


Julie Bessolo
Cleaning Detail


Dave Jankovich
RV Consultant
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800.676.7848